Privacy Policy

Last updated: 8 June 2026

Crochet Corner is operated by the artisan known as @crochet.co_orner in Fujairah, United Arab Emirates. This page explains what personal information we collect and how we use it. We follow the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

What we collect

Account: the phone number or email address you use to sign in.
Order: delivery name, address, phone number, and the products you bought.
Payment: only the last four digits of your card and a reference id from our payment processor (Ziina). We never store full card numbers ourselves.
App usage: anonymised crash reports and screen views, used only to fix bugs and improve the app.

Why we use it

To make your bag and deliver it to you.
To message you about your order status (push notification, email, or WhatsApp).
To answer your questions when you contact us.
To meet legal and accounting requirements in the UAE.

What we don’t do

We don’t sell your data to anyone.
We don’t use your data to advertise to you on other apps.
We don’t share your data outside the UAE, except where our delivery partner needs your address to bring your order to you.

Your rights

You can ask us at any time to:

See a copy of the data we hold about you.
Correct anything that is wrong.
Delete your account and all data tied to it. (We keep order receipts for the legally-required five-year tax retention period.)
Stop sending you marketing messages.

You can delete your account at any time from within the app (Profile → Account → Delete account), or message us using the contact details below and we’ll take care of it.

Contact

WhatsApp: +971 50 489 5500 · Instagram: @crochet.co_orner

Changes

If this policy changes in a way that affects you, we’ll let you know inside the app and update the date at the top of this page.